Policy documents
Module: Documents & Policies | Platform: Web
Publish HR and safety policies, handbooks, and acknowledgement tracking for staff.
Navigation
Sidebar → Documents & Policies
URL: /policy-documents
Overview

Upload PDFs or linked documents, assign audiences, and monitor who has acknowledged each policy. The Policy Documents module serves as your organization's central document library for compliance-critical materials — safety manuals, employee handbooks, SOPs, WHMIS documentation, and any other policies that require worker review and sign-off.
Document library features
| Feature | Description |
|---|---|
| Document List | Table of all published policies with name, category, upload date, and acknowledgment status. |
| Search | Find documents by name or keyword. |
| Category Filter | Filter by document category (Safety, HR, Operations, etc.). |
| Status Filter | Toggle between Active and Archived documents. |
| Acknowledgment Tracking | View which workers have reviewed and signed off on each policy. |
Table columns
| Column | Description |
|---|---|
| Document Name | Title of the policy or document. Click to open or download. |
| Category | Classification of the document (e.g., Safety, HR, Company Policy, SOP). |
| Date Uploaded | Date the document was added or last updated. |
| Uploaded By | The administrator who published the document. |
| Acknowledgments | Count of workers who have acknowledged vs. total assigned (e.g., 12/25). |
| Status | Active or Archived. |
Document categories
| Category | Examples |
|---|---|
| Safety | WHMIS manuals, fall protection policies, confined space procedures, PPE requirements. |
| HR | Employee handbook, code of conduct, anti-harassment policy, benefits guide. |
| Operations | Standard operating procedures, quality checklists, equipment manuals. |
| Company Policy | Vacation policy, expense reimbursement, IT acceptable use, drug and alcohol policy. |
| Onboarding | New hire packages, orientation checklists, first-day documents. |
Uploading a document
- Click Add Document at the top of the document library.
- Enter a Document Name and select a Category.
- Upload a PDF file or provide an external link to the document.
- Select the audience — choose specific roles, departments, or all workers.
- Toggle Require Acknowledgment if workers must sign off after reading.
- Click Save to publish the document to the library.
Requiring worker acknowledgment
When acknowledgment is enabled on a document:
| Behaviour | Description |
|---|---|
| Notification | Assigned workers receive an in-app and/or email notification that a new policy requires review. |
| Mobile Access | Workers can open and read the document from the Appello mobile app. |
| Sign-Off | After reading, the worker taps Acknowledge to record their sign-off with a timestamp. |
| Tracking Dashboard | Administrators see a real-time count of acknowledged vs. outstanding workers. |
| Reminders | Outstanding workers can be sent follow-up reminders. |
| Compliance Reporting | Acknowledgment records are retained for audit and compliance purposes. |
Version control
| Action | Description |
|---|---|
| Replace Document | Upload a new version of an existing document. The previous version is archived. |
| Re-Require Acknowledgment | When a document is updated, you can reset acknowledgment tracking so all assigned workers must re-acknowledge the new version. |
| Archive | Move outdated documents to Archived status. Archived documents are no longer visible to workers but remain in the system for record-keeping. |
How policy documents connect to other features
| Feature | Relationship |
|---|---|
| Onboarding | New hire onboarding workflows can include required policy acknowledgments as a checklist step. |
| Safety / Compliance | Safety policies ensure field workers have reviewed critical procedures before being dispatched. |
| Notifications | Document assignments and acknowledgment reminders flow through the in-app notification system. |
| Mobile App | Workers access and acknowledge documents directly from the Appello mobile app. |
| Reports | Compliance reports track acknowledgment completion rates across the organization. |